Privacy policy

The following statement discloses the DDDKING NETLINE PVT LTD. COMPANY ("DNPC") consumer privacy practices for DDD Complete Web Site ("Site") and software sold and/or supported ("Software") on this Site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this Site. This Statement of Privacy applies to the Site and governs data collection and usage. By using the Site or Software, you consent to the data practices described in this statement.

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at www.trippldee.com, or the Trippldee mobile application (collectively, “Trippldee Platform”) made available by DDDKING NETLINE PVT LTD (“Trippldee”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at DDDHOUSE, Charity, Vythiri, Wayanad, Kerala-673576.The terms “you” and “your” refer to the user of the Trippldee Platform. The term “Services” refers to any services offered by Trippldee whether on the Trippldee Platform or otherwise.Please read this Policy before using the Trippldee Platform or submitting any personal information to Trippldee. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

YOUR CONSENT

By using the DDD Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the DDD Platform.

1. DEFINITIONS

The Privacy Policy of the DDD, a multiple service provider is based on the terms used by the Indian Legislation for the adoption of the General Data Protection. Our Privacy policy should be legible and understandable for the general public, as well as our users and business partners. To ensure this, we would like to first explain the terminology used.In this privacy policy, we use, inter alia, the following terms:

A) Personal Data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

B) Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

C) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

D) Restriction Of Processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

E) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

F) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

G) Controller Or Controller Responsible for The Processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

H) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

I) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

J) Third Party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

K) Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.


Personal Information

DDD Completely understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

General Information We Gather and Track

We request personal information when you create an account, place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example, if you submit an order on-line with us, we will ask you for information necessary to complete the transaction such as your name, address, and credit card number. If you request technical support online, we will ask you for information necessary to complete the transaction such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How we use the general information we gather and track?

On our products, you can send messages, take photos and videos, buy or sell things and much more. We call all of the things you can do on our product’s "activity". We collect your activity across our products and, such as:

  • Content that you make, like posts, remarks or
  • Content you give through our camera include or your camera roll settings, or through our voice-empowered highlights. about what we gather from these elements, and how we use data from the camera for covers, channels, symbols and impacts.
  • Messages you send and get, including their substance, dependent upon relevant regulation. We can't see the substance of messages except if clients report them to us for audit.
  • About content and messages, dependent upon material regulation
  • Types of content you view or communicate with, and how you interface with it
  • Apps and highlights you use, and what moves you make in them.
  • Purchases or different exchanges you make, including charge card data.
  • Hashtags you use
  • The time, recurrence and length of your exercises on our items

With whom we may share your information & special promotions

  • In your DDD Profile or other life events, you may decide to provide details about your political beliefs, religious convictions, political views, people you're "interested in" (which might indicate your sexual orientation), or health. This information, along with others (such racial or ethnic origin, philosophical views, or union membership), may be given further protection under the laws of your nation.
  • DDD collects and uses your personal information to operate the Site and deliver the services you have requested. DDD also uses your personally identifiable information to inform you of other products or services available from DDD and its affiliates.
  • DDD may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. DDD may provide your personally identifiable information to the affiliate that initially referred you to the Site.
  • DDD does not sell, rent or lease its user lists to third parties. DDD may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, DDD Complete may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of users secure and confidential. We also require that these contractors use personal information only on behalf of DDD Complete.
  • DDD will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DDD; (b) protect and defend the rights or property of DDD; and, (c) act under exigent circumstances to protect the personal safety of users of DDD, or the public.

Opt out of providing certain information

  • DDD Complete provides a number of ways for you to opt out of receiving additional information from you or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.
  • If you are on a DDD Complete web page that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please use one of the communication channels at the bottom of this statement.
  • If you are registering a version of a product that does not provide you the capability to indicate your communication preferences, please use one of the communication channels at the bottom of this statement.
  • If you do not wish to continue receiving our email newsletters or bulletins you can opt out of receiving these communications by replying to the unsubscribe in the subject line in the email.

How we use Location-Related information

My App Users can able to sell , swap, share their own food. In this scenario, the users need to find the another users location for swap, sell and share the food. Also user can upload the foods , in this time we recommended the location when upload the food.

User can swap their own food and someone will make an interest to their food. Then they will meet together for swap the food. In this place requires location access.

We use location-related information that you allow us to receive if you turn on the Location Services device setting. This includes things such as your GPS location and, depending on the operating system you're using, other.

We also receive and use Some location-related information even if location services are turned off. This includes:

  • IP address, which we use to estimate your general location. We can use IP addresses to estimate your specific location if it's necessary to protect the safety and security of you or others.
  • Your and others' activity on our products, such as check-ins and events.
  • Information that you give us directly, such as if you enter your current city on your profile, or provide your address in Marketplace.

We use location-related information, such as your current location, where you live, the places you like to go and the businesses and people you're near, to do the things described in the "How do we use your information?" section of the Policy, such as:

  • Provide, personalise and improve our products, including ads, for you and others.
  • Detect suspicious activity and help keep your account secure.

ACQUITANCES, SUPPORTERS & CONNECTIONS

  • Information we get about your connections, including friends and followers We gather data on the people you are connected to and interact with, including friends, followers, groups, accounts, Facebook Pages, and other users and communities. This covers your interactions with them across all of our products as well as the ones you use the most.
  • Information about contacts we gather We also collect your contacts' information, such as their name and email address or phone number, if you choose to upload or import it from a device, such as by syncing an address book. If you don't use DDD services, or use them without an account, your information might still be collected. about how DDD uses contact information uploaded by account holders.
  • Data we gather or induce about you in view of others' action We gather data about you in view of others' movement. We additionally construe things about you in view of others' movement. For instance: We might recommend a companion to you through DDD's People you might know highlight if you both show up on a contact list that somebody transfers. We consider whether your companions have a place with a gathering when we recommend you go along with it.

Data Safety Section

At trippldee we are committed to safeguarding the privacy and security of your personal information. This Data Safety section outlines our practices concerning the collection, use, and protection of your data.
Data Collection:
a. Information You Provide: We collect the information you provide when you create an account, update your profile, or interact with our app. This may include your name, email address, profile picture, and other details you choose to share.
b. Automatically Collected Information: We may collect certain information automatically, such as your device information, IP address, and usage patterns within the app. This helps us improve our services and customize your experience.
Data Usage:
a. Service Improvement:
We use your data to enhance and personalize your experience on trippldee. This includes recommending content, connecting you with friends, and improving our features.
b. Communication:
We may use your contact information to send you important updates, notifications, and promotional messages related to the app. You can manage your communication preferences in the app settings.
c. Analytics:
We analyze user behavior and app usage patterns to gain insights into how our app is used, allowing us to optimize performance, troubleshoot issues, and make informed decisions for future updates.
Data Security:
a. Encryption:
We employ industry-standard encryption protocols to protect your data during transmission and storage.
b. Access Controls:
Access to your personal information is restricted to authorized personnel only, and we regularly review our security measures to ensure the highest level of protection.
c. Third-Party Security:
When we work with third-party service providers, we ensure they meet the same security standards to safeguard your data.
Data Sharing:
a. Limited Sharing:
We share your personal information with third parties for their marketing purposes. as necessary to provide our services or as required by law.
b. User Controls:
You have control over your data and can manage your privacy settings within the app.
Data Retention:
a. Retention Period:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
b. Account Deletion:
You can delete your account at any time, and we will promptly remove your personal information, subject to applicable legal requirements.
Updates and Changes:
a. Policy Changes:
We may update this Data Safety section to reflect changes in our data practices. We will notify you of any material changes through the app or other communication channels.
b. Consent:
By continuing to use trippldee app, you consent to the updated Data Safety section. For any questions or concerns regarding your data safety, please contact our Privacy Team at admin@trippldee.com. Last updated: 04-01-2024

DATA FROM ACCOMPLICES, SELLERS AND OUTSIDERS

o What sort of data do we gather or get?

We gather and get data from, and about an assortment of your data and exercises on and off our items.


o Here are a few instances of data that we get about you:

Your gadget data, Sites that you visit and treat information, for example, through social modules or the DDD pixel, Applications you use, Games you play, Buys and exchanges you make, your socioeconomics and the advertisements you see and how you associate with them


o How you utilize our Partners' items and administrations, on the web or face to face:

Accomplices additionally share data, for example, your email address, and promoting gadget ID with us. This assists us coordinate your exercises with your record, assuming you have one.


We get this data whether you're signed in or have a record on our items; about how we associate data from Partners to your record.

Accomplices additionally share with us their interchanges with you on the off chance that they teach us to offer types of assistance to their business, for example, assisting them with dealing with their correspondences. To figure out how a business cycles or offers your data, read their Privacy Policy or reach them straightforwardly.

KYC

The user acknowledges and agrees that:

(a) KYC does not warrant the accuracy, reliability or fitness for purpose of the information contained in KYC Reports as KYC has no control over the information uploaded to the third-party services accessed by the Solution to create the KYC Reports; and

(b) The user shall review KYC Reports and carry out its own due diligence to ensure that the user is satisfied with the findings in each KYC Report.

KYC undertakes that the Solution will substantially comply with the Service Specifications, save for any non-conformance which is caused by using the Solution contrary to KYC’s instructions, or modification or alteration of the Solution by any Party other than KYC or KYC’s duly authorised contractors or agents.

PAYMENT UPON CANCELLATION

Upon cancellation, you remain responsible for payment of all outstanding balances accrued through the effective date. If you have provided your financial information to us, you authorize us to apply this method of payment, in accordance with applicable law, to satisfy any and all amounts due upon cancellation.

Cancellation of orders once placed with or accepted by Seller can be made only with Seller’s consent. Should Buyer, due to good cause, desire to affect the cancellation of an accepted order, Seller will accept such cancellation on consumer’s consent.

IN APP PAYMENT

The products offered in the app downloaded from google pay or app store will be authenticated through razor pay.

VIP STATUS

The company is entitled, at its sole discretion to grant VIP status to any user of the app or website. The company is entitled at its sole discretion, without cause and/or without prior notification, to revoke VIP status, shall not entitle them to any compensation and neither shall constitute a cause of action against the Company.

COMMISSION UPON PAYMENT

You are entitled to reward (cash) to the other users on your interest through the app. The Company holds the right to take hold of its commission from the reward received by the User.

USER OBLIGATIONS

The user shall, in a timely and efficient manner:

(a) provide KYC with all necessary co-operation in relation to this Agreement and all necessary access to such information as may be required by KYC (including the user Data and security access information), in each case to enable KYC to provide the Solution;

(b) comply with all Applicable Laws in respect of its activities under this Agreement;

(c) procure that any person given access to the Solution by the User (including Authorised Users) shall comply with the terms of this Agreement as if that person were a signatory to this Agreement (and any failure of such person to comply with any provision of this Agreement shall be deemed to constitute a breach of the relevant provision by the user);

(d) obtain and shall maintain all necessary licences, consents and permissions necessary for KYC, its contractors and agents to perform their obligations under this Policy (other than those third-party licences, consents and permissions required from third-party websites, which the Solution accesses);

(e) ensure that its network and systems comply with the relevant specifications provided by KYC from time to time; and

(f) be solely responsible for procuring and maintaining its network connections and telecommunications links from its systems to KYC’s data centres, and for rectifying all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to the User’s network connections or telecommunications links or caused by the internet.

The User acknowledges that it will be solely responsible for generating passwords via the Solution to enable its End-Users to access the KYC Application.

USER VERIFICATION

User Verification. Member acknowledges that Provider offers the security procedure described above for the purpose of verifying the authenticity of its users and Member has reviewed various security procedures including the foregoing and has determined that the security procedure designated herein best meets its requirements, given the nature of the Service being offered by Provider.

CHILDREN INFORMATION

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

PEOPLE AND ACCOUNT THAT YOU SHARE & COMMUNICATE

At the point when you share and impart utilizing our items, you can once in a while for what you share.

At the point when you connect with individuals or organizations, they can see:

  • What you share with them
  • Share a post that you've composed
  • Share a photograph or video
  • Make a story
  • Share a news story
  • Add data to your profile
  • What you speak with them
  • Individuals you interface with can see what you ship off them. So, assuming you send an individual or a business a message on DDD, that individual or business can peruse your message.

Individuals and organizations can likewise see a portion of your action on our items. This incorporates when you:

  • Remark on or respond to others' posts
  • Draw in with promotions or other supported or business content, for example, by remarking or loving
  • Permit content that you've shared about an item in a shop to be shared across our items
  • View their story on DDD.
  • At the point when you're online/active.
  • A portion of our items could furnish you with settings that permit others to see when you're active on our items, for example, "active status". At times, we likewise offer settings that permit others to see when you're dynamic in a specific segment of one of our items, for example, a message string, game or occasion, or when you last utilized one of our items.
  • Figure out how to refresh your Active status on and, or how to refresh your action status on.

PRIVACY OF CHILDREN

DDD Complete is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in the online activities and interests of their children. DDD Complete does not knowingly collect information from children under the age of 18 and DDD Complete does not target its websites to children under 18.

SECURITY

  • We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.
  • Since DDD Complete is a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other DDD Complete offices around the world. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.
  • We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that DDD Complete does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.

USE OF COOKIES

  • The DDD Site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
  • One of the primary purposes of cookies is to provide a convenience feature to save you time or qualify you for special offers that DDD may make available from time to time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. Cookies simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DDD Site, the information you previously provided can be retrieved, so you can easily use the DDD features that you customized.
  • You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DDD Site that you visit.

CANCELLATION & REFUNDS

Please refer to the Cancellation and Refund Policy for cancellation and refunds terms in relation to usage of the Platform for availing Services.

Buyer shall be required to provide credit or debit card details to the approved payment gateways while making the payment on the Platform. In this regard, Buyer agrees to provide correct and accurate credit/ debit card details to the approved payment gateways for availing the Services. Buyer shall not use the credit/ debit card which is not lawfully owned by Buyer, i.e. in any transaction, Buyer must use his/her own credit/ debit card. The information provided by the Buyer will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. Buyer shall be solely responsible for the security and confidentiality of his/her credit/ debit card details. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.

Mail Addresss

contact@trippldee.com